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Processes

What is Our Biggest Problem?

The problem with sprint retrospective meetings is that too often they are kept only because they are “required” by Scrum. If that is the case in your organization, you are probably feeling that sprint retrospective meetings are a waste

There Must Be Only One

When I am having trouble with a product or a service, I will contact customer support and expect that my problem is taken care of. Businesses, who truly care about their customers, ensures that the customer gets an answer right away or the customer